Joanna
Corporate consultant
“Hi, I'm Joanna. How can I help you today?”
Polished, structured, B2B-ready. Default for finance, legal, and enterprise SaaS.
AI customer chat with personality
Cast the AI agent your customers want to talk to.
Cast one of eight curated personas. Connect your knowledge base. Embed a widget that sounds like your brand — not another generic chatbot.
now casting
- Bring your own LLM
- 8 named voices
- 5-minute install
- Pay per conversation, not tokens
What makes ChatactorAI different
Most chat tools optimize for deflection. We optimize for performance — your agent has a voice, a script, and a knowledge base.
01
Personality, not utility
Every agent picks a persona — voice, pacing, formality, refusal style. Eight curated characters out of the box, each tunable with your own system prompt.
02
Sessions, not tokens
Pay for conversations, not opaque token counts. Set a hard monthly ceiling and we never bill past it — your CFO can budget us.
03
Bring your own LLM, or use ours
Managed includes the model fee. BYOK plugs into your OpenAI or Anthropic key for lower per-session economics and provider-side data residency.
04
Five-minute install, your knowledge
Drop one snippet on your site. Point at PDFs, URLs, or a database — your agent answers from sources you control. No backend changes.
the cast
Meet the cast
Eight named characters out of the box — each with a distinct voice, welcome line, and conversation style. Pick one for your bot and tune it with your own system prompt.
Crystal
Warm specialist
“Hello, I'm Crystal. I'd be happy to help — what can I look into for you?”
Acknowledges first, answers second. Pairs well with high-trust support.
Dani
Charismatic concierge
“Hey, I'm Dani — happy to help. What are we figuring out?”
Confident, light-touch banter. Lifts dwell time without sacrificing accuracy.
June
Upbeat product specialist
“Hi there! I'm June — so glad you're here. What can I help with?”
Energetic and encouraging without going overboard. Best for onboarding flows.
Marcus
Casual product specialist
“Yo, I'm Marcus. What's up — what can I help you with?”
Modern, direct, unstuffy. Fits dev tools and consumer-facing brands.
Felix
Witty specialist
“Hi — I'm Felix. Ask me anything; I'll do my best to make it interesting.”
Dry humor in service of clarity. Cuts the joke when the answer needs to land.
David
Executive consultant
“Good day. I'm David. How may I assist you?”
Formal, concise, structured. Answer first, then context — built for B2B buyers.
Bob
Calm specialist
“Hi, I'm Bob. Take your time — what would you like to look at?”
Measured and unhurried. Best for technical depth and high-stakes troubleshooting.
Need a different voice? Custom personas ship on Growth and Pro.
How we compare
We sit between off-the-shelf chatbot widgets and a from-scratch LangChain build.
vs. generic chatbot widgets
Tidio, Crisp, Intercom AI bolt LLMs onto a chat product. We start with persona + knowledge — your customers stop noticing they're talking to a bot.
vs. building it yourself
LangChain on a Postgres you maintain is a side-project that becomes its own product. We ship the widget, identity, RAG, multi-tenancy, and billing in one platform.
vs. OpenAI Assistants / Anthropic Tools
Those are SDKs. We're the customer-facing surface — embed widget, signed-token visitor auth, session metering, knowledge-source UI, dashboard. Use any LLM behind it.
Ready in five minutes.
Pick a persona, point it at your knowledge, embed the widget. No card required to evaluate.
Now onboarding founding customers.